Doing taxes can be stressful enough without worrying that your sensitive information may fall into the wrong hands. With more and more taxpayers doing their taxes online, having awareness of potential threats is the first step in practicing cyber safety this tax season. Here are 4 of the most popular tax scams used by hackers each year to be on the lookout for:
Tax Refund Fraud – This scam involves and filing false returns with them. They will typically claim a low income with high deductions and will file electronically. When a taxpayer goes to legitimately file their return, it is rejected by the IRS because someone else already filed under that identity. To prevent this, one can request an Identity protection PIN from the IRS before filing. This is a six-digit pin that must be used on a tax return in addition to an SSN in order to verify the identity of the taxpayer.
W-2 Email Phishing Scam – Some hackers choose to go straight to the source for private information: employers. Cyber criminals have been known to trick major companies into turning over copies of W-2 forms for their employees. This is actually a CEO imposter scam, where a criminal pretends to be a top company employee and asks payroll or human resources for sensitive information. This information is then used to file bogus returns or is sold online to other criminals.
IRS Phone Scam – Scammers make calls claiming they are with the IRS, acting as though a tax bill is owed that one must pay immediately or be arrested. They use common names to identify themselves and fake IRS badge numbers to appear legitimate, send fake emails to support their verbal phone claims, and they will usually call again claiming to be the police department or the DMV in an attempt to extort additional funds. Yikes! One thing to note: the IRS will NEVER call an individual. They send official notices in the mail, but if the IRS pops up on the caller ID, don’t answer.
Canceling Your SSN – Criminals are making calls and threatening to suspend or cancel your Social Security numberuntil overdue taxes are paid. The scam may seem legitimate because the caller has personal information, including the last four digits of your SSN. If someone calls and threatens to cancel or suspend your social security number, hang up immediately. If they call back, don’t answer. Write down the number and then report the call on this site, and send an email with the subject of “IRS Phone Scam” to email@example.com and include the phone number, as well as any other details that are relevant, in the body of the email.
With more taxes processed online and scammers always thinking one step ahead, it’s important for every employee receiving their W-2s to have cyber awareness training. Understanding the risks that are out there help people to feel more empowered to thwart them when handling personal online transactions.
Combatting Tax Scams with inCyt
Circadence is here to help. Our newest product, inCyt, is a browser-based strategy game that invites players with limited cybersecurity knowledge to compete in cyber-themed battles. inCyt’s progressive, inventive cyber learning program teaches cybersecurity awareness through games and interactivity with colorful characters and friendly competition. Lessons are embedded in the gameplay, so players learn cybersecurity basics as soon as they engage with the program. Players start learning basic cybersecurity topics including email security and best practices for software updates before venturing to understand more nuanced concepts about social media, insider threats, ransomware and more. inCyt will be available in Spring 2020.
What is at the core of cyber? Is it computer chips? Monitors? Servers? Cyber wouldn’t be where it is today, or at all, without: humans. Understanding what it takes to keep your organization cyber safe starts and ends with the human element. As the only constant in the world of cyber, professionals need to practice awareness and continued training in order to defend against looming threats.
Circadence is excited to announce our newest product, inCyt. inCyt is a browser-based strategy game that invites players with limited cybersecurity knowledge to compete in cyber-themed battles. We believe that in order to prevent cyber attacks, cybersecurity must be woven into the very fabric of company culture. This platform will allow your entire organization, from Roger at the reception desk to Sally in the sales department, everyone needs topersistently practice awareness to gain a deeper understanding of cyber safe practices.
Did you know:
52% of businesses say that employees are their biggest weakness in IT security, with careless actions increasing overall risk.
To address these trends, we will be demo-ing inCyt live at this year’s RSA Conference in San Francisco, where the theme is The Human Element.
Prior to showing off this exciting platform’s capabilities live, we will be hosting a webinar, inCyt: Inside the Human Element of Cyber, on February 18th. Register today to get a first look at this new technology and see how inCyt can help take your organization’s cyber readiness to the next level through games!
If you’re anything like me, you get really excited when the holidays roll around. The music is cheerful (the Hallmark Channel is on 24/7–high five!), the fireplace is roaring, and I can curl up with my blanket and mobile phone to SHOP ONLINE (of course). Ah, the spirit of the holidays…But the bah humbug part about the scene I’ve just set, is I’m not the only one feeling “festive.” Cybercriminals LOVE when surges in online shopping occur because people are looking for the best deals on gifts, bargain hunting, and planning for the biggest online shopping days of the year: Black Friday and Cyber Monday. This means adversaries can more easily manipulate our holiday spirits with cyberattack methods like phishing and social engineering, credit card fraud, and more.
So while you prepare your winter festivities and “add to cart,” consider these 12 tips to keep your “digital dwelling” safe and warm during Cyber Monday and Black Friday, especially.
Shop from websites you know and trust.
Don’t click on those flashy “hot deals” that are likely too good to be true. Scammers deliver ads based on your interests, offering sweet discounts or great deals to get the click. Now is NOT the time to experiment with new retail websites and apps.
Don’t go “public.”
Avoid public Wi-Fi when using the Internet, especially when accessing sensitive data like your bank account balance or emails. Your personal information isn’t a “gift” you want to give a hacker this holiday season.
Update your operating systems.
With a little more downtime during the holidays, take a merry minute to keep your operating systems as current as possible. This also goes for apps on your phone.
Refresh your passwords.
Enter into the New Year with stronger, more secure passwords—something that will keep a criminal out of your personal property and prevent identity theft. Things like symbols and numbers to replace letters add a layer of complexity that make passwords harder to crack. Consider using a password manager to store all your different passwords so you don’t forget them!
To ensure you are protected from any precocious cyber predator, check our security awareness game inCyt, a fun way to learn cyber concepts and attack methods while cozying up on your couch with a hot toddy. You can practice proactive cyber readiness during the holidays—and year-round with this sweet resource.
Don’t click on suspicious links.
Scammers, like the Grinch, will impersonate real online retailers and stores to get you to open an email and click on links while you are holiday shopping. Don’t! This phishing email tactic opens the door for them to install malware on your computer and before you know it, your data is stolen and compromised.
Look for the lock.
Secure websites will often have a lock icon in the browser address bar to indicate it is a secure connection.
Get creative with security questions.
Your mother’s maiden name or favorite food can most likely be found online somewhere, so try getting creative with your security questions to access your accounts. Choose a motto you live by perhaps or choose an answer to a question that is completely opposite of what you would select.
Watch your bank and card activity.
Hackers can see your financial activity when you’re sleeping and when you’re awake if you’re not careful. Diligently monitor your bank account, online transactions, and card activity and notify your financial services provider if you observe any suspicious activity.
Some devices will auto-connect to available wireless networks. Ensure you are only connected to wireless and Bluetooth networks when devices are in use or about to be used. Unknowingly being connected is the opportune time for hackers to cause damage right under your nose.
Store devices when away.
If you’re a busy traveler, criminals seek out meal times to check hotel rooms for unattended laptops and mobile devices. Be especially wary when attending conferences or trade shows as guest networks tend to be more vulnerable to attacks (and allows hackers to access lots of data from lots of people, who are all in one convenient location).
Activate double authentication.
If you haven’t done so already, ensure all your apps have a double authentication factor so every time someone tries to log in to your online account, they need a code or key that is texted to your phone or sent to your email to gain access. That makes unintended access to things like social media accounts more difficult for cybercriminals.
Practice persistent protection.
Hackers aren’t just looking to exploit individual data, they also target businesses knowing many take extra time off this time of year to spend with loved ones. Ensure your company has a strong cybersecurity response plan in place and key members of your threat intelligence, analysis, and fraud teams are consistently practicing responding to threat scenarios. Our Project Ares platform runs on Microsoft Azure, so professionals can practice cyber offense and defense from anywhere, at any time on a gamified cyber range.
It’s important to practice safe online behavior all year-round but the holidays bring about an extra level of digital activity hackers love to exploit. Make sure you are taking proactive measures to ensure you are having the most wonderful online shopping day of the year—and cybercriminals aren’t.
As promised, I’m back with a follow-up to my recent post on how we need modernize the learning experience for cybersecurity professionals by gamifying training to make learning fun. Some of you may have attended the recent Microsoft Ignite events in Orlando and Paris. I missed the conferences (ironically, due to attending a cybersecurity certification boot camp) but heard great things about the Microsoft – Circadence joint “Into the Breach” capture the flag exercise. If you missed Ignite, we are planning several additional “Microsoft Ignite The Tour” events around the world, where you’ll be able to try your hand at this capture the flag experience. Look for me at the DC event, right after the Super Bowl, in early February.
In the meantime, due to the great feedback that I received from my previous blog (which by the way I do really appreciate, especially if you have other ideas for how we should be tackling the shortage of cyber professionals), I will be digging deeper into the mechanics of learning to understand what it really takes to learn cyber in today’s evolving landscape. I want to address the important questions of how a new employee would actually ramp up their learning, and how employers can prepare employees for success, and track the efficacy of the learning curriculum. Once again, I’m pleased to share this post with Keenan Skelly, chief evangelist at Boulder, CO-based Circadence. Take a look a look at some of her recommendations:
Q: Keenan, in our last blog, you discussed Circadence’s ‘Project Ares’ cyber learning platform. How do new cyber practitioners get started on Project Ares?
The way that Project Ares is set up allows for a user to acquire a variety of different skill levels when launched. It’s important to understand what kind of work roles you are looking to learn about as a user. What kinds of tools you’re looking to understand better before you get started on Project Ares. For example, if I were to take some of my Girls Who Code, or Cyber Patriot students and put them into the platform, I would probably have them start in the Battle School. This is where they’re going to learn about basic cybersecurity fundamentals, things like ports and protocols, regular expressions and the cyber kill chain. Then they can transition into Battle Rooms, where they will start to learn about very specific tools, tactics and procedures (TTPs), for a variety of different work roles. If you are a much more skilled cyber ninja, however, you can probably go ahead and get right into Missions, but we do recommend that everyone who comes into Project Ares does do some work in the Battle Rooms first, specifically if they are trying to learn a tool or a skill for their work role.
In Project Ares, we have a couple of different routes that an expert or an enterprising cybersecurity professional can come into that’s really focused more on their role. For example, we have an assessments area that is based entirely on the work role. That aligns to the NIST framework and the NICE cybersecurity work roles. For example, if you are a network defender, you can come into that assessment pathway and have steps laid out before you to identify your skill level in that work role.
Q: What areas within Project Ares do you recommend for enterprise cyber professionals to train against role-based job functions and prepare for cyber certifications?
You might start with something simple like understanding very basic things about your work role through a questionnaire in the Battle School arena. You may then move into a couple of Battle Rooms that tease out very detailed skills in tools that you would be using for that role. And then eventually you’ll get to go into a mission by yourself, and potentially a mission with your entire team to really certify that you are capable in that work role. All of this practice helps prepare professionals to take official cyber certifications and exams.
Q: Describe some of the gamification elements in Project Ares and share how it enhances cyber learning.
One of the best things about Project Ares is gamification. Everyone loves to play games, whether it’s on your phone playing Angry Birds, or on your computer or gaming console, so we really tried to put a lot of gaming elements inside Project Ares. For example, everything is scored within Project Ares, so everything you do from learning about ports and protocols, to battle rooms, to missions gives you points, experience points—those experience points add up to skill badges. All these things make learning more fun for the end-user. For example, if you are a defender, you might have skill badges in infrastructure, network design, network defense, etc. and the way Ares is set up, once you have a certain combination of those skill badges you can actually earn a work role achievement certificate within Project Ares.
This kind of thing is taken very much from Call of Duty, or other types of games where you can really build up your skills by doing a very specific skill-based activity and earning points towards badges. One of the other things that is great about Project Ares is it’s quite immersive, so the Missions, for example, allow a user to come into a specific cyber situation or cyber response situation (e.g. water treatment plant cyber attack) and be able to have multimedia effects that demonstrate what is going– very much reflective of that cool guy video look. Being able to talk through challenges in the exercises with our in-game advisor, Athena, adds another element to the learning experience. She, Athena, was inspired by the trends of personal assistants like Cortana and other such AI “bots” which have been integrated into games. So these things like chat bots, narrative storylines, and skill badges are super important for really immersing the individual in the process. It is so much more fun, and easier to learn things in this way, as opposed to sitting through a static Power Point presentation or watching someone on a on a video, trying to learn the skill passively.
Q: What kinds of insights and reporting capability can Project Ares deliver to cyber team supervisors and C-Suite leaders to help them assessing cyber readiness?
Project Ares offers a couple great features that are good for managers, all the way up to C-Suite individuals who are trying to understand how their cybersecurity team is doing. The first one is called Project Ares Trainer View. This is where a supervisor or manager can actually jump into the Project Ares environment with the students or with the enterprise team members and actually do that in a couple of different ways. So for example, the instructor, or the manager can jump into the environment as Athena, so that the user doesn’t know that they are in there, they can provide additional insight or help that is needed to a student.
A supervisor or leader can also jump in as the opponent, which gives them the ability to see someone who is just breezing by everything, to maybe make it a little more challenging; and then of course, they can just observe and leave comments for the individuals. That piece is really helpful when we are talking about managers who are looking to understand their team’s skill level in much more detail.
The other piece of that is a product we have coming out soon called Dendrite. Dendrite is an analytics tool that looks at everything that happens at Project Ares so we record all the key strokes, any chats that a user has with Athena, the in game advisor, and any chatting a user may have done with other team members while in a mission or battle room. Cyber team leads can really see what’s going on, and as a user, you can see what you’re doing well, and what you’re not doing well. That can be provided up to the manager level, the senior manager level, and even to the C-Suite level to demonstrate exactly where that individual is, in their particular skill path. It helps cyber team leads to understand what tools are being used appropriately and which tools are not being used appropriately.
For example, if you are a financial institution and you paid quite a bit of money for Tanium, but upon viewing tool use in Dendrite, you find that no one is using it. It might prompt you to rethink your strategy on how you are using tools in your organization optimally. Or, how you’re training your folks to use those tools. These types of insights are absolutely critical if you want to understand the best way to grow the individual in cybersecurity and make sure they are really on top of their game.
Q: How do non-technical employees improve their cyber readiness?
Here at Circadence we don’t just provide learning capabilities for advanced cyber warriors. For mid-range people just coming into the technical side of cybersecurity, we have an entire learning path that starts with a product called inCytÔ. Now, inCyt is very fun, browser-based game of strategy where players have some hackable devices that they have to protect, like operating systems and phones. Meanwhile, your opponent has the same thing objective: protect their devices from attacks. Players continually hack each other by gathering intel on their opponent and then launching different cyber attacks. While they’re doing this, players actual get a fundamental understanding of the cyber kill chain. They learn things like what reconnaissance means to a hacker, what weaponizing means to a hacker, what deploying that weapon means to a hacker, so that they can start to recognize that behavior in their everyday interactions online.
Some people ask why that’s important and I always say: “I used to be a bomb technician, and there is no possible way I could defuse an IED or nuclear weapon without understanding how those things are put together.” It’s the same kind of concept.
It’s impossible to assume that someone is going to learn cyber awareness by answering some questions or watching a five-minute phishing tutorial, after they have already clicked on a link in an suspicious email. Those are very reactive ways of learning cyber. inCyt is very proactive. And we want to teach you in-depth understanding of what to look for, not just for phishing but for all the attacks we are all susceptible to. inCyt is also being used by some of our customers as a preliminary gate track for those who are interested in cybersecurity. So you may demonstrate a very high aptitude within inCyt in which case we would send you over to our CyberBridge portal where you can start learning some of the basics of cybersecurity and see if it might be the right field for you. Within our CyberBridge access management portal, you can then go into Project Ares Academy which is just a lighter version of Project Ares.
Professional and Enterprise licenses in Project Ares pave more intricate learning pathways for people to advance in learning from novice to expert cyber defender. You’ll be able to track all metrics of where you started how far you came, what kind of skill path you’re on, what kind of skill path you want to be on. Very crucial items for your own work role pathway.
How to close the cybersecurity talent gap
Keenan’s perspective and the solution that is offered by Project Ares really helps to understand how to train security professionals and give them the hands-on experience they require and want. We’re in interesting times, right? With innovations in machine learning and artificial intelligence, we’re increasingly able to pivot from reactive cyber defense to get more predictive. Still, though, right now we are facing a cybersecurity talent gap of up to 4 million people depending on which analyst group you follow, so the only way that we are going to get folks interested in cybersecurity is to make it exactly what we have been talking about: a career-long opportunity to learn.
Make it something that they can attain, that they can grow in, and see themselves going from a novice to a leader in an organization. This is tough right now because there are relatively few cybersecurity operators compared to demand, and the operators on the front lines are subject to burnout, with uncertain and undefined career paths beyond tactical SecOps. What’s to look forward to?
We need to get better as a community in cybersecurity, not only protecting the cybersecurity defenders that we have already, but also helping to bring in new cybersecurity defenders and offenders who are really going to push the boundaries of where we are at today. This is where we have an excellent and transformational opportunity to introduce more immersive and gamified learning, to improve the learning experience and put our people in a position to succeed.
To read more about how to close the cybersecurity talent gap, please read this ebook.
DeepFake is a term you may have heard lately. The term is a combination of “deep learning” and “fake news”. Deep learning is a class of machine learning algorithms that impact image processing, and fake news is just that – deliberate misinformation spread through news outlets or social media. Essentially, DeepFake is a process by which anyone can create audio and/or video of real people saying and doing things they never said or did. One can imagine immediately why this is a cause for concern from a security perspective.
DeepFake technology is still in its infancy and can be easily detected by the untrained eye. Things like glitches in the software, current technical limitations, and the need for a large collection of shots of other’s likeness from multiple angles in order to create fake facial models can make this a difficult space for hackers to master. While not a security threat now, given how easy it is to spot manipulations, the possibility of flawless DeepFakes is on the horizon and, as such, yields insidious implications far worse than any hack or breach.
The power to contort content in such a way yields a huge trust problem across multiple channels with varying types of individuals, communities, and organizations: politicians, media outlets, brands and consumers just to name a few. While the cyber industry focuses on the severity of unauthorized data access as the “problem,” hackers are shifting their attacks to now modify data while leaving it in place rather than holding it hostage or “stealing” it. One study from Sonatype, a provider of DevOps-native tools, predicts that, by 2020, 50% of organizations will have suffered damage caused by fraudulent data and software, while another report by DeepTrace B.V, a company based in Amsterdam building technologies for fake video detection and analysis, states, “Expert opinion generally agrees that Deepfakes are likely to have a high profile, potentially catastrophic impact on key events or individuals in the period 2019-2020.”
What do hackers have to gain from manipulated data?
Political motivation – From propaganda by foreign governments to reports coming from an event and being altered before they reach their destination, there are many ways this technology can impact public perception and politics across the globe. In fact, a quote from Katja Bego, Senior Researcher at Nesta says, “2019 will be the year that a malicious ‘deepfake’ video sparks a geopolitical incident. We predict that within the next 12 months, the world will see the release of a highly authentic looking malicious fake video which could cause substantial damage to diplomatic relations between countries.” Bego was right about Deepfake being introduced to the market this year, so we will see how it develops in the near future.
Individual impacts –It’s frightening to think that someone who understands this technology enough could make a person do or say almost anything if convinced enough. These kinds of videos if persuasive enough, have far reaching impacts on individuals, such as relationships, jobs, or even personal finances. If anyone can essentially “be you” through audio or video, the possibilities of what a hacker could do are nearly limitless.
Business tampering – While fraud and data breaches are by no means a new threat in the business and financial sectors, Deepfakes will provide an unprecedented means of impersonating individuals. This will contribute to fraud in traditionally “secure” contexts, such as video conferencing and phone calls. From a synthesized voice of a CEO requesting fund transfers, to a fake client video requesting sensitive details on a project, these kinds of video and audio clips open a whole new realm of fraud that businesses need to watch out for.
While the ramifications of these kinds of audio and video clips seem disturbing, DeepFake technology can be used for good. New forms of communication are cropping up, like smart speakers that can talk like our favorite artists, or having our own virtual selves representing us when we’re out of office. Most recently, the Dalí Museum in Florida leveraged this technology to create a lifelike version of the Spanish artist himself where visitors could interact with him. These instances show us that DeepFake is a crucial building block in creating humanlike AI characters, advancing, robotics, and widening communication channels around the world.
In order to see the benefits and stay safe from the threats, it is no longer going to be enough to ensure your security software is up to date or to create strong passwords. Companies must be able to continuously validate the authenticity of their data, and software developers must look more deeply into the systems and processes that store and exchange data. Humans continue to be the beginning and ending lines of defense in the cyber-scape, and while hackers create DeepFakes, the human element of cyber security reminds us that just as easily as we can use this technology for wrongdoing, we have the power to use it to create wonderful things as well.
Every day we get more interconnected and that naturally widens the threat surface for cybercriminals. In order to protect vulnerabilities and keep pace with hacker methods, security – and non-security professionals must understand how to protect themselves (and their companies). And that involves looking for new ways to improve cyber security. To start, we believe cyber security can be improved by focusing on three areas: enterprise-wide cyber awareness programs, within cyber teams via persistent training, and in communication between the C-suite and the CISO. Check out our recommendations below and if you have a strategy that worked to improve cyber security in your company or organization, we’d love to hear about it.
Company-Wide Security Awareness Programs
Regardless of company size or budget, every person employed at a business should understand fundamental cyber concepts so they can protect themselves from malicious hackers. Failure to do so places the employee and the company at risk of being attacked and could result in significant monetary and reputation damages.
Simple knowledge of what a phishing email looks like, what an unsecured website looks like, and implications of sharing personal information on social media are all topics that can be addressed in a company-wide security program. Further, staff should understand how hackers work and what kinds of tactics they use to get information on a victim to exploit. Reports vary but a most recent article from ThreatPost notes that phishing attempts have doubled in 2018 with new scams on the rise every day.
But where and how should companies start building a security awareness program—not to mention a program that staff will actually take seriously and participate in?
We believe in the power of gamified learning to engage employees in cyber security best practices.
Our mobile app inCyt helps novice and non-technical professionals learn the ins and outs of cyber security from hacking methods to understanding cyber definitions. The game allows employees to play against one another in a healthy, yet competitive, manner. Players have digital “hackables” they have to protect in the game while trying to steal other player’s assets for vulnerabilities to exploit. The back and forth game play teaches learners how and why attacks occur in the first place and where vulnerabilities exist on a variety of digital networks.
By making the learning fun, it shifts the preconceived attitude of “have to do” to “want to do.” When an employee learns the fundamentals of cyber security not only are they empowering themselves to protect their own data, which translates into improved personal data cyber hygiene, but it also adds value for them as professionals. Companies are more confident when employees work with vigilance and security at the forefront.
Benefits of company-wide security awareness training
Lowers risk – Prevents an internal employee cyber mishap with proper education and training to inform daily activities.
Strengthens workforce – Existing security protocols are hardened to keep the entire staff aware of daily vulnerabilities and prevention.
Improved practices – Cultivate good cyber hygiene by growing cyber aptitude in a safe, virtual environment, instead of trial and error on workplace networks.
For cyber security professionals like network analysts, IT directors, CISOs, and incident responders, knowledge of the latest hacker methods and ways to protect and defend, govern, and mitigate threats is key. Today’s periodic training conducted at off-site training courses has and continues to be the option of choice—but the financial costs and time away from the frontlines makes it a less-than-fruitful ROI for leaders looking to harden their posture productively and efficiently.
Further, periodic cyber security training classes are often dull, static, PowerPoint-driven or prescriptive, step-by-step instructor-driven—meaning the material is often too outdates to be relevant to today’s threats—and the learning is passive. There’s minimal opportunity for hands-on learning to apply learned concepts in a virtualized, safe setting. These roadblocks make periodic learning ineffective and unfortunately companies are spending thousands of dollars every quarter or month to upskill professionals without knowing if it’s money well spent. That’s frustrating!
What if companies could track cyber team performance to identify gaps in security skills—and do so on emulated networks to enrich the learning experience?
We believe persistent training on a cyber range is the modern response for companies to better align with today’s evolving threats. Cyber ranges allow cyber teams to engage in skill building in a “safe” environment. Sophisticated ranges should be able to scale as companies grow in security posture too. Our Project Ares cyber learning platform helps professionals develop frontier learning capabilities on mirrored networks for a more authentic training experience. Running on Microsoft Azure, enterprise, government and academic IT teams can persistently training on their own networks safely using their own tools to “train as they would fight.”
Browser-based, Project Ares also allows professionals to train on their terms – wherever they are. Artificial intelligence via natural language processing and machine learning support players on the platform by acting as both automated adversaries to challenge trainees in skill, and as an in-game advisor to support trainee progression through a cyber exercise.
The gamified element of cyber training keeps professionals engaged while building skill. Digital badges, leaderboards, levels, and team-based mission scenarios build communicative skills, technical skills, and increase information retention in this active-learning model of training.
Benefits of persistent cyber training
Gamifying cyber training is the next evolution of learning for professionals who are either already in the field or curious to start a career in cyber security. The benefits are noteworthy:
Increased engagement, sense of control and self-efficacy
Adoption of new initiatives
Increased satisfaction with internal communication
Development of personal and organizational capabilities and resources
Increased personal satisfaction and employee retention
Enhanced productivity, monitoring and decision making
Communication processes between the C-suite and CISO need to be more transparent and frequent to achieve better alignment between cyber risk and business risk.
Many CISOs are currently challenged in reporting to the C-suite because of the very technical nature and reputation of cyber security. It’s often perceived as “too technical” for laymen, non-cyber professionals. However, it doesn’t have to be that way.
C-suite execs can understand their business’ cyber risks in the context of business risk to see how the two are inter-related and impact each other.
A CISO is typically concerned about the security of the business as a whole and if a breach occurs at the sake of a new product launch, service addition, or employee productivity, it’s his or her reputation on the line.
The CISO perspective is, if ever a company is deploying a new product or service, security should be involved from the get-go. Having CISOs brought into discussions about business initiatives early on is key to ensuring there are not security “add ons” brought in too late in the game. Also, actualizing the cost of a breach on the company in terms of dollar amounts can also capture the attention of the C-suite.
Furthermore, CISOs are measuring risk severity and breaking it down for the C-suite to help them understand the business value of cyber. To achieve this alignment, CISOs are finding unique ways to do remediation or cyber security monitoring to reduce their workloads enough so they can prioritize communications with execs and keep all facets of the company safe from the employees it employs to the technologies it adopts to function.
Improving Cyber Security for the Future
Better communications between execs and security leaders, continual cyber training for teams, and company-wide cyber learning are a few suggestions we’ve talked about today to help companies reduce their cyber risk and harden their posture. We’ve said it before and we will say it again: cyber security is everyone’s responsibility. And evolving threats in the age of digital transformation mean that we are always susceptible to attacks regardless of how many firewalls we put up or encryption codes we embed.
If we have a computer, a phone, an electronic device that can exchange information in some way to other parties, we are vulnerable to cyber attacks. Every bit and byte of information exchanged on a company network is up for grabs for hackers and the more technical, business, and non-technical professionals come together to educate and empower themselves to improve cyber hygiene practices, the more prepared they and their company assets will be when a hacker comes knocking on their digital door.
The oil and gas sector is susceptible to security vulnerabilities as it adopts digital communication methods that help power energy production and distribution. To understand the cyber threats to the oil and gas industry, there exist approximately 1,793 natural gas-powered electricity plants in the U.S. and they generated 34% of the nation’s electricity in 2018. Much of how we live and work is dependent upon the energy produced from oil and gas production, including everyday cooking, heating/cooling, communication, and use of electronic devices and appliances. Therefore, even the smallest cyber attack on one of the thousands of interconnected and digital systems can pose a serious cyber risk to oil and gas production.
Cyber Attacks on Oil and Gas, Energy, Utilities Companies in History
Security threats to the oil and gas industry have already manifested across facilities worldwide with no signs of slowing down.
In 2010, Stuxnet, a malicious computer worm, was used to hijack industrial control systems around the globe, including computers used to manage oil refineries, gas pipelines, and power plants. It reportedly destroyed a fifth of Iran’s nuclear centrifuges. The worm was delivered through a worker’s thumb drive.
In August 2012, a person with privileged access to one of the world’s leading National Oil Companies’ (NOCs’) computers unleashed a computer virus called Shamoon (disk-wiping malware). This virus erased three quarters (30,000) of the company’s corporate personal computers and resulted in an immediate shutdown of the company’s internal network.
National Security Authority Norway said 50 companies in the oil sector were hacked and 250 more were warned to check their systems, in one of the biggest hacks in Norway’s history.
Ugly Gorilla, a Chinese attacker who invaded the control systems of utilities in the United States, gained cyber keys necessary to access systems that regulate flow of natural gas. In January 2015, a device used to monitor the gasoline levels at refueling stations across the United States—known as an automated tank gauge or ATG—could be remotely accessed by online attackers, manipulated to cause alerts, and even set to shut down the flow of fuel. Several Guardian AST gas-tank-monitoring systems have suffered electronic attacks possibly instigated by hacktivist groups.
These examples show other oil and gas companies the consequences that arise from insecure cyber environments, vulnerable systems, and cyber teams that lack the latest skills to stay ahead of attackers.
How Circadence Can Help
To manage security risks in the oil and gas sector while lessening the attack surface, cyber security teams need to be prepared to address all possible scenarios that can occur in order to effectively protect and defend infrastructures.
Project Ares® cyber security learning platform can prepare cyber teams with the right skills in immersive environments that emulate their own oil and gas networks to be most effective. It is designed for continuous learning, meaning it is constantly evolving with new missions rapidly added to address the latest threats in the oil and gas industry. Further, targeted training can be achieved from the library of mission scenarios to work on specific skill sets.
Training in cyber ranges is a great way to foster collaboration, accountability, and communication skills among your cyber team as well as cross-departmentally. Persistent and hands-on learning will help take your cyber team to the next level. Benefits of this kind of learning include:
Increased engagement – by keeping learners engaged they are able to stay focused on the subject matter at hand
Opportunities to close skills gaps immediately – instant feedback, instruction, and critique make it easy for learners to benefit from interaction with the instructor and peers and immediately implement this feedback to improve
Risk mitigation and improved problem-solving – hands-on training allows learners to master skills prior to working in real-world environments. People can work through tough scenarios in a safe training environment – developing problem-solving skills without risk.
By placing the power of security in human hands, cybersecurity teams can proactively improve a company’s ability to detect cyber-related security breaches or anomalous behavior, resulting in earlier detection and less impact of such incidence on energy delivery, thereby lowering overall business risk. Users are the last line of defense against threat actors so prioritizing gamified training for teams will foster the level of collaboration, transparency, and expertise needed to connect the dots for cybersecurity in oil and gas sectors.
This solution coupled with proper collaboration between IT and OT divisions to share real-time threat intelligence information will do wonders for companies looking to stay out of the negative news headlines and stay safe against an attack.
November is Critical Infrastructure Security and Resilience Month, a nationwide effort to raise awareness and reaffirm the commitment to protect our Nation’s critical infrastructure. Circadence’s mission is to build awareness about how next-generation cybersecurity education and training can improve cyber preparedness. This month is an excellent time to talk about that in relation to critical infrastructure.
“We are seeing government agencies and companies work to make systematic, holistic, and cultural changes through improved cybersecurity standards, best practices, processes, technology, and workforce,” said Josh Davis, Director of Channels. “The massive, distributed, and legacy infrastructure we have today demands a layered security approach that focuses on building a true understanding of what’s at risk within critical infrastructure systems —and that requires a targeted focus on the people who operate these systems both digitally and physically.”
We know critical infrastructure as the power we use in our homes and businesses, the water we drink, the transportation systems that get us from place to place, the first responders and hospitals in our communities, the farms that grow and raise our food, the stores we shop in, and the communication systems we rely on for business as well as staying connected to friends and family. The security and resilience of this critical infrastructure is vital not only to public confidence, but also to the Nation’s safety, prosperity, and well-being.
During November (and year-round), Circadence focuses on engaging and educating public and private sector partners to raise awareness about the security posture of the systems and resources that support our daily lives, underpin our society, and sustain our way of life. Safeguarding both the physical and cyber aspects of critical infrastructure is a national priority that requires public-private partnerships at all levels of government and industry.
Managing risks to critical infrastructure involves preparing for all hazards and reinforces the resilience of our assets and networks.
This November, help promote Critical Infrastructure Security and Resilience Month by:
Engage with your community partners or support long term investments in critical infrastructure.
Our virtualized cyber ranges-as-a-service (CyRaaSTM) provide public/private entities the opportunity to train in realistic cyber environments that mirror their actual interconnected, internet-of-things networks. These virtualized ranges can model the digital footprints of companies, agencies, entire city networks and even Nation State operation exercises, into living physical and fifth domain environments. Teams can collaborate and train together to test and improve their cyber skills in protected environments that can scale and flex as their organizations’ inter-connected structure does, but without impacting live systems and networks.
By combining Circadence’s Project Ares®, Orion Mission Builder™, and StrikeSet™, your organization can learn and grow without impacting your operations. This next-generation combination transforms traditional lecture-based learning, taking it out of the classroom and into interactive real-world environments, at any scale, anytime, anywhere.
We all need to play a role in keeping infrastructure strong, secure, and resilient. We can do our part at home, at work, and in our community by being vigilant, incorporating basic safety practices and cybersecurity behaviors into our daily routines, and making sure that if we see something, we say something by reporting suspicious activities to local law enforcement.