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Victoria Bowen has worked in the instructional design field for about 35 years – primarily developing e-learning with a smattering of web development, SharePoint development, and Learning Management System administration. She holds an undergrad degree is in psychology, a master’s in special education, and doctorate in curriculum, instruction, and supervision with emphasis on instructional design. What that means is that she knows how people learn and what aids and interferes with learning in training products. Victoria worked an IT security services company and then transitioned to a training role with the Air Force’s Cyberspace Vulnerability Assessment/Hunter (CVAH) weapon system. “I was responsible for the training database and the app store for several versions of CVAH. I also developed user guides and training materials,” she said. Victoria served in that role for about nine months before joining the Circadence team.
Since September 2013, Victoria’s main job as an instructional designer has been to analyze training needs for Circadence products. She helps assess target audiences for Circadence products to determine learning goals and objectives for the product designers. She establishes the behaviors that a user would be assessed against, after engaging with the product, to ensure learning has occurred. Victoria also suggests ways to evaluate those behaviors to optimize product utility. In doing so, she prepares training outlines and documentation and writes content development processes and learning paths. Mapping Job Qualification Requirements (JQRs) tasks to training tasks is a regular function of Victoria’s job alongside mapping National Institute of Standards and Technology (NIST) standards to training tasks. She ensures the core skills addressed in our curriculum creation tool Orion™ align to defined NIST standards.
Applying instructional design theory to new technology
What keeps Victoria returning to her desk every day is the challenge of learning and applying instructional design theory to cutting edge training technology. Although the old rules still apply, Circadence is leading the way in developing new rules and research on how learning happens and best practices for simulations like Project Ares®. “We know a lot about constructivism as an underlying theory, but to apply it gaming environments like Project Ares is new and fascinating,” she says.
The challenge of applying theory to technology is complicated by the fact that new books about instructional design and cognitive analysis and processing are published frequently. And there are new online articles every month. Also, there is a growing emphasis on instructional analysis before beginning training development projects, so there is a growing emphasis on analytical skills for instructional designers. These skills help us design the right training, just enough training, and just in time training for learners.
“Ensuring we are constructing an environment in which the player is constantly learning, not just performing a task or activity is essential. We need the player to understand the what, when, how, and why related to the tasks they perform in the environment. For deeper learner and better retrieval from long term memory, we also need the player to understand how their tasks relate to each other.” Victoria says. “Furthermore,” she adds, “we want the player’s understanding and performance to progress from novice to intermediate to expert. That doesn’t happen just by repetition. There must be instruction too.”
Instructional design within Project Ares
For the Project Ares Battle Rooms and Missions, Victoria collaborates with cyber security subject matter experts to write the learning objectives and assessment criteria, provide role-based learning content outlines, identify gaps and redundancies in content, and review product design to ensure high quality instructional design aspects. For inCyt™, she’s written the scripts for several of the cyber security lessons. Finally, Victoria also reviews and identifies instructional design issues such as scrolling text and text display not controlled by the user, “both of which interfere with cognitive processing by the user and adversely affect transfer from short term to long term memory,” she adds.
“I have a different challenge every day and I like challenges. I’m also fascinated by cyber security and enjoy learning more about it every day. Instructional research has consistently supported that interactivity is the most important component of instruction regardless of delivery method. We have a very interactive environment and that’s great for retention and transfer of learning to real world application.”
Victoria’s passion for intelligent learning systems dates back to her time in school. “When I was a poor graduate student at the University of Georgia, I paid around $25 a month in overdue fees to the library so I could keep the AI books I checked out longer. (Once they were turned in, professors usually got them and could keep them up to a year.) There were only about 25 books on that topic at the time. Today, it is remarkable to see what our AI team can do with Athena.”
Why persistent cyber training matters
The cyber world is changing very fast. People need to learn constantly to keep up with their job requirements. Cyber challenges are not about cookie cutter solutions. It’s important that the cyber operator learns cyber problem solving, not just cyber solutions. By jumping into a training program and being able to craft different approaches to solving problems and test those approaches, the cyber professional can learn skills that directly help them do better on the job. Plus – a big plus – the training is fun!